Privacy Policy. What we collect and why.

Effective date: October 19, 2026Last updated: October 19, 2026

FoxCue ("we", "us", "our") is committed to protecting your privacy and safeguarding personal data. This privacy policy ("Policy") explains how we collect, use, store, and share information when you use foxcue.com, the FoxCue app at app.foxcue.com, and docs.foxcue.com. It is written to meet applicable data-protection laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

FoxCue turns your public website, help docs, and the Google Search Console, Google Analytics and YouTube data you choose to connect into video ideas, cited scripts, studio recordings, edited videos, and reports on AI search visibility. This Policy covers that product. It does not describe a field-service product, and FoxCue does not send SMS messages.

FoxCue is operated by Monocubed, Inc., whose registered address is 651 North Broad Street, Suite 206, Middletown, DE 19709, United States.

1. Summary

• We collect what you give us when you sign up or contact us, what you connect (your website, help docs, Google Search Console, Google Analytics, and YouTube), and what you record or upload in the studio.
• We use it to run your account and the features you use: video ideas, cited scripts, narration, videos, edits, and AI-citation reports.
• Some tasks are sent to AI model providers. We send only what a task needs. We do not use your content to train FoxCue's own general-purpose models, and we do not use Google API data to train generalized AI or machine-learning models.
• We do not sell personal data, and we do not share it for cross-context behavioural advertising.
• You can ask us to access, correct, export, or delete your data. Our privacy officer is Jeel Patel, at support@foxcue.com.

2. Definitions

• Controller: the entity that determines the purposes and means of processing personal data.
• Customer Content: the websites, docs, files, brand assets, recordings, Search Console data, Google Analytics data, YouTube data, and other materials a Subscriber submits or connects for use with the Services, and the scripts, videos, and other outputs we generate from them.
• End-User: an individual who interacts with the Services through a Subscriber, including a person who appears in a recording or receives a share link.
• Personal data: information about an identified or identifiable natural person, such as a name, email address, or other identifier. In this Policy, "personal information" has the same meaning.
• Processing: any operation performed on personal data, such as collection, storage, use, or deletion.
• Processor: an entity that processes personal data on behalf of a Controller.
• Services: the FoxCue websites, the app at app.foxcue.com, and the features we provide, including source crawl, scripting, studio recording, editing, narration, and AI-citation tracking.
• Subscriber: the individual or organization that subscribes to and uses the Services.
• Websites: foxcue.com, app.foxcue.com, docs.foxcue.com, and the other FoxCue pages we operate.
• You / your: the person whose personal data we collect or process. Where you accept this Policy for an organization, "you" includes that organization.

3. Our role

• Website visitors, account holders, and people who contact us. We decide why and how this personal data is used. For that data, FoxCue is the Controller, and Jeel Patel is our privacy officer.
• Customer Content. We process your site, docs, Search Console, Google Analytics and YouTube data, recordings, brand assets, and information about people who appear in them on your instructions, to deliver the Services. For that data, you are the Controller and FoxCue is the Processor (a service provider). Business customers may request a data processing agreement by emailing support@foxcue.com.

4. Data we collect

We collect and process personal data in the following ways.

Directly from you

• Account details. When you sign up at app.foxcue.com, we collect your name, email address, workspace name, and the names and email addresses of teammates you invite.
• Support and contact messages. If you email us or submit a form, we collect your email address and the contents of the message.
• Billing details. If you choose a paid plan or buy credits, we collect a billing contact and we issue invoices. Card numbers are collected by our payment processor and are not stored by FoxCue. We receive payment status, invoices, and limited billing identifiers the processor returns to us, such as a token or the last four digits of a card.

Content you connect or upload

• Website and help-center pages at the URLs you give us. We crawl public pages, follow robots.txt, and store page text, titles, and links so scripts can cite exact passages.
• Files and brand assets you upload, including logos, colours, fonts, slides, screen recordings, and documents.
• Google Search Console data, if you grant access: search queries, pages, clicks, impressions, average position, and similar report data for the properties you choose.
• Google Analytics data. If you grant read-only access, we discover the accounts and properties available to you and read configuration, report metadata, landing-page traffic sources, sessions, engaged sessions, and selected key events for the property you choose. We do not change your Analytics settings.
• YouTube data. Public channel and video information (titles, descriptions, and statistics) through the YouTube Data API. If you authorize your channel, we also receive the analytics reports needed to show performance for that channel. Publishing requires a separate permission request and your approval of an output and destination channel; it lets FoxCue upload that output, set its optional thumbnail, and apply or clear your approved visibility or release schedule.
• Recordings. When you record in the FoxCue studio, we receive the camera, microphone, and screen capture you choose to start. Recording happens in your browser and is uploaded so it can be transcribed, captioned, and edited. We use that audio and video to produce your video. We do not use it to identify you biometrically, and we do not offer voice cloning.
• Generated outputs. Video ideas, briefs, scripts, slides, articles, audio narration, edited videos, captions, and share links.

From third parties

• Connected services. When you authorize Google Search Console, Google Analytics or YouTube, Google sends us the data those connections are meant to provide. We do not buy personal data from data brokers.

Collected automatically

• Server logs. IP address, browser type, pages requested, timestamps, and errors, kept for security and troubleshooting.
• Cookies. foxcue.com and app.foxcue.com set cookies that are strictly needed for the site to work, including sign-in and security. See §12.

5. How we use data

We process personal data for these purposes:

• Provide the Services. Crawl and index the sources you submit, find video opportunities, draft cited scripts, render and edit videos, generate narration you request, and produce AI-citation reports. Legal basis: contract.
• Run your account. Authenticate you, host your workspace, bill you, and answer support requests. Legal basis: contract.
• Keep the service secure. Prevent abuse, detect incidents, and fix problems, using logs and account events. Legal basis: legitimate interests, and legal obligation where the law requires it.
• Improve FoxCue. We use aggregated or de-identified usage information to understand which features are used. We do not use Customer Content to train FoxCue's own general-purpose models or to improve models for other customers. Legal basis: legitimate interests.
• Product news. We send marketing email only where the law allows, including Canada's anti-spam legislation (CASL) and, where it applies, CAN-SPAM. Every marketing email has an unsubscribe link. Account, billing, security, and support messages are part of the service and are not marketing. Legal basis: consent, or legitimate interests where a law allows a service message without separate consent.
• Legal compliance. Keep records we must keep, and respond to lawful requests. Legal basis: legal obligation.

6. AI processing

• To draft scripts, summarize sources, find citations, generate narration, suggest edits, and check AI citations, we send the relevant parts of your content to AI model providers through their business APIs. Providers we use are listed in §8.
• Each script claim is linked to the source passage it came from. AI output can still be wrong. You review every script and every video before you publish it.
• No training on your content. We do not use Customer Content, prompts, or outputs to train FoxCue's own general-purpose models. We use provider APIs under terms that do not allow those providers to train their general models on API data. We do not use Google API data for that purpose. See §7.
• We transcribe recordings you submit so the editor can cut silences and retakes and generate captions. Transcription is used only to provide those editing features. Depending on the service configuration, audio from your recording is sent to Groq's speech-to-text API or processed by a local speech model.
• We do not make decisions that produce legal or similarly significant effects about a person based solely on automated processing.

7. Google API data (Search Console, Google Analytics and YouTube)

• FoxCue's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
• We use Search Console, Google Analytics and YouTube data only to provide and improve the user-facing features you ask for in FoxCue: finding video opportunities from your queries and pages, preparing cited scripts and videos, reporting on your website and videos and on AI citations, and publishing an output to YouTube only with your separate permission and approval. Those features are visible in the app.
• You choose which accessible sites, Analytics properties and YouTube channels FoxCue uses. Read-only connections do not grant YouTube publishing permission. The authorization tokens needed to maintain those connections are encrypted on our server and are not shared with other customers.
• We do not sell Google API data. We do not use it for advertising, including retargeting, personalized advertising, or interest-based advertising. We do not use it to determine creditworthiness or for lending.
• We do not use data obtained from Google APIs, including Search Console, Google Analytics and YouTube, to develop, improve, or train generalized AI or machine-learning models.
• We do not allow humans to read Google API data unless you ask us to (for example, in a support request), we need to for security, we need to comply with applicable law, or the data is aggregated and used internally in a form that is not shown to third parties.
• We transfer Google API data to the service providers in §8 only as needed to provide or improve those user-facing features, to secure the Services, to comply with law, or as part of a merger or sale with notice as described in §8.
• FoxCue uses YouTube API Services. By connecting YouTube you also agree to the YouTube Terms of Service. Google's handling of account data is described in the Google Privacy Policy.
• You can revoke FoxCue's access at any time at Google Account permissions. When you revoke access, or when you ask us to delete it, we delete stored Google API data within 30 days, unless the law requires us to keep a copy. YouTube API data is refreshed or deleted at least every 30 days, as YouTube's policies require.

8. Who we share data with

We share personal data only with the recipients below. We do not sell or rent personal data.

• Subprocessors that help us run the Services, under contracts that limit their use of personal data to that work:

  Subprocessor	Purpose	Location
  OpenAI	AI drafting, embeddings for search across your sources, and optional text-to-speech	United States
  Groq	Speech-to-text transcription when cloud transcription is enabled; receives recording audio	As specified in the configured provider service terms
  Anthropic	AI drafting	United States
  ElevenLabs	Optional AI narration (text-to-speech)	United States and the European Union
  Google (Search Console, Google Analytics, YouTube Data and YouTube Analytics APIs)	The properties and channels you choose to connect	United States

We also use service providers that assist with hosting, storage, backups, payment processing, analytics, transactional and support email, and operations. They receive only what they need to perform those services. We will update this Policy when we add a named subprocessor to the table above. Customers with a data processing agreement will receive at least 30 days' notice before a new subprocessor processes their personal data, unless we need the change to keep the Services secure or available.

• Professional advisers (lawyers and accountants), under a duty of confidentiality.
• Authorities, when the law requires it or a lawful request compels it.
• A buyer or successor, if FoxCue is involved in a merger, acquisition, or asset sale. This Policy will continue to apply, and we will give notice of a material change in control.
• Anyone you choose. For example, people you send a video share link to. Share links are long random tokens, can be revoked, and are hidden from search engines.

9. How long we keep data

• Account data and Customer Content are kept while your account is open. After you close the account, or we close it under the Terms of Service, we delete Customer Content within 30 days, unless you ask us to export it first or the law requires us to keep it.
• Backups are overwritten within 35 days.
• Server logs are kept for 90 days.
• Billing records are kept for 7 years.
• Google API data is deleted within 30 days after you revoke access or ask us to delete it. YouTube API data is refreshed or deleted at least every 30 days.
• Marketing preferences are kept for as long as needed to honour an unsubscribe request.

10. Security

We use technical and organizational measures designed to protect personal data against unauthorized access, loss, and misuse. Those measures include access controls, isolation between customer workspaces, encryption in transit (HTTPS), encryption at rest provided by our hosting and storage providers, revocable share links, and least-privilege access to provider keys. No method of transmission or storage is perfectly secure. If a breach affects your personal data, we will notify you and regulators as the law requires. If you suspect unauthorized activity, email support@foxcue.com.

11. Your rights

Depending on where you live, including Canada, Quebec, the EEA, the United Kingdom, Switzerland, and California and other US states, you may have the right to:

• access the personal data we hold about you and get a copy;
• correct inaccurate data;
• delete it;
• export it in a portable format;
• object to or restrict certain processing;
• withdraw consent at any time, where we rely on consent (withdrawal does not affect processing that already happened);
• complain to a data-protection authority. In Canada, that includes the Office of the Privacy Commissioner of Canada. EEA, UK, and Swiss residents may complain to their local authority. Quebec residents may have additional rights under Law 25.

California residents may also request to know, delete, and correct personal information. We do not sell personal information, and we do not share it for cross-context behavioural advertising. We will not discriminate against you for exercising these rights. We do not respond to browser "Do Not Track" signals because there is no consistent industry standard for them.

To use any of these rights, email support@foxcue.com. We will respond within 30 days, or sooner where the law requires it. We may need to confirm that the request comes from you. If we process your data only on behalf of a Subscriber (for example, you appear in a customer's video), we will forward the request to that Subscriber, who is the Controller.

12. Cookies

The Websites use cookies and similar technologies for the following purposes:

• Essential cookies. Sign-in, security, load balancing, and other functions the site cannot provide without them.
• Preference cookies. Remembering choices you make in the app, where a feature needs that to work.

We do not use advertising cookies, and we do not set non-essential analytics cookies. If that changes, we will update this Policy and, where the law requires it, ask for consent before those cookies are set. You can block cookies in your browser. Blocking essential cookies may stop the site or the app from working.

13. International transfers

We are based in Delaware, United States, and the servers that host the Services are located in the United States. Members of our team who work from Canada may access personal data remotely to operate and support the Services. Our subprocessors process personal data in the United States and may also process it in other countries where they operate, including Canada; ElevenLabs may process optional narration in the United States or the European Union. Where the law requires a safeguard for a transfer from the EEA, the United Kingdom, or Switzerland, we use an approved mechanism such as Standard Contractual Clauses. If you are in the EEA, the United Kingdom, or Switzerland and you want a data processing agreement for transfers, email support@foxcue.com.

14. Children

FoxCue is a business service and is not directed to anyone under 18. We do not knowingly collect personal data from anyone under 18. If we learn that we have, we will delete it. A parent or guardian who believes we have collected a child's personal data can email support@foxcue.com.

15. Notice to end-users

If you use FoxCue through an organization (a Subscriber):

• The Subscriber is the Controller of Customer Content, including recordings and pages it connects.
• For questions about that data, contact the Subscriber. We will help the Subscriber respond to a request it is required to answer.
• This Policy does not apply to data that has been aggregated or anonymized so that it no longer identifies a person.

16. Changes

We may update this Policy to reflect changes in our practices or in the law. We will post the new version on this page and change the Last updated date. If a change is material, we will notify customers by email or through the Services before it takes effect. By continuing to use FoxCue after the effective date, you acknowledge the updated Policy.

17. Contact

For questions or requests about this Policy, or to exercise your rights, contact:

• Contact person / privacy officer: Jeel Patel
• Email: support@foxcue.com
• Registered address: Monocubed, Inc., 651 North Broad Street, Suite 206, Middletown, DE 19709, United States